Return & Exchange | Nordic Training Gear | NTGear

Return & Exchange

  1. Right of withdrawal
  • You have a statutory 14-day right of withdrawal from the moment you receive the product.
  • The product must be unused and in the same new condition as when received, including the original packaging and labels.

    1.1 How to exercise your right of withdrawal:
  • Step 1: Contact us at info@ntgear.se with your name, address, email, order number, and which product the return pertains to.
  • Step 2: Follow our simple instructions, which we will provide via email, to return your product.
  • Step 3: Return the product immediately, and no later than 14 days from the date you notified us of your right of withdrawal.

    1.2 Costs and refunds:
  • Return shipping costs 6,9 € / $6.9, which will be deducted from your refund.
  • The original shipping cost is not refundable.
  • The refund will be made using the same method as the original payment.

    1.3 Exchange right:
  • We do not offer direct exchanges. To exchange a product, return it as above and place a new order.
  • Any promotional offer you used will be retained for the new product. For more information, contact us at info@ntgear.se

    1.4 When the right of withdrawal and exchange do not apply:
  • Sealed products which are not suitable for return due to health or hygiene reasons.
  • Custom-made products with a personal touch.
  • Products that deteriorate quickly, such as food.

    For more information:
    We're here to help! If you have any questions or need assistance with your return, please contact us at info@ntgear.se. For more about the statutory right of withdrawal, click here.

Your Bonuses

X
300 € left
If you shop for a total of € or more you can choose
Since your shopping cart is over €, you can choose
Shaker, 700 ml
300 € left
If you shop for a total of € or more you can choose
Since your shopping cart is over €, you can choose
Smelling Salt V.1
300 € left
If you shop for a total of € or more you can choose
Since your shopping cart is over €, you can choose
T-Shirt
Size
3 items left